| Advertiser: | Hays Contact Centres |
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| Job Title: | Retentions Advisor | ||
| Job Description: |
A large contact centre in Peterlee are looking for retentions advisors to join their sales team.
The role involves making outbound calls and handling inbound calls from customers in the process of leaving the company with the aim of retaining their business. You will be required to understand their reasons for leaving, deal with any complaints they might have, match their needs to the companies products and promote the companies benefits. You will be working towards sales targets within this role. The ideal candidate will have excellent communication skills and good rapport building skills, a sales background from either retail or contact centre, and the ability to deliver excellent customer service. The hours are Monday - Friday between 8am-8pm and you will be required to work 1 Saturday in 4. Starting salary is £13,457 plus commission, your realistic OTE is £24K!!! |
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| Skills Required: | sales experience, customer service, contact centre | For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise. | |
| Location: | Peterlee | ||
| Job Type: | Permanent | ||
| Rate: | £10K to £15K Per Year Benefits: uncapped commission | ||
| Start Date: | asap Duration: | ||
| Contact: | Lindsay Bell | Contact E-mail: | LindsayBell.38601.480@hayscontactcentres.aplitrak.com |
| Contact Tel: | 0191 2614891 | Contact Fax: | 0207 068 5491 |
| Reference: | 43849 | Added: | 24-07-2008 |
