| Advertiser: | Hays Contact Centres |
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| Job Title: | Operational Support Administrator | ||
| Job Description: |
This is a fantastic opportunity to join a well known media organisation. You will become part of a large, established team and receive excellent training within your role.
Your duties in this role will be: Handle a variety of administration issues for internal or external customers i.e. the general public, contractors, local authorities with patience, courtesy and in an effective manner, ensuring a genuine commitment to customer service Identify potential issues within Operational Support and use problem solving skills to monitor, investigate and resolve Take ownership of administrative tasks within Company Guidelines, procedures, contractual agreements and current relevant legislation, escalating any issues where resolution is unobtainable To participate in continual assessment and review of all working practices and procedures To deputise, where appropriate, for the Senior Officer in their absence and deal with any situation accordingly In order to be successful in this role you will need: Ideally you will have experience of working within Administration or equivalent with proven skills You must have good PC / keyboard skills and be competent in the use of database and email systems You must be able to work as part of a team and be able to demonstrate resourcefulness You must have excellent oral & written communication skills An eye for detail is essential, as well as the ability to digest and manipulate data, drawing conclusions and generating objective recommendations You must be able to operate within strict timescales and meet deadlines, with the capacity to adapt to changing requirements as necessary There is the potential for this role to become permanent £8ph This role is based 25 minutes from the nearest train starting-it is essential that candidates are able to drive |
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| Skills Required: | Administration, Call Centre, Essex, Temp | For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise. | |
| Location: | Basildon | ||
| Job Type: | Temporary | ||
| Rate: | £8 to £9 Per Hour | ||
| Start Date: | ASAP | ||
| Contact: | Jenna Weir | Contact E-mail: | jenna.22943.480@hayscontactcentres.aplitrak.com |
| Contact Tel: | 0207 763 2008 | Contact Fax: | 0208 525 3547 |
| Reference: | 7891517 | Added: | 17-07-2008 |
