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Advertiser: Adam Butler Associates











 
Job Title: Mandarin Speaking Customer Service Advisor
Job Description: Mandarin Speaking Customer Service Advisor Based near Chester

Our client is an independently owned finance group specialising in prepay cards, the technology behind that service provides a comprehensive suite of financial services dedicated to the UK and European Chinese markets.

Our client operates offices in North Wales, Manchester, Singapore, China, Hong Kong and they hope to be operational in Spain, Italy and Germany very soon.


Due to continued growth our client are looking for forward thinking and motivated individuals to join their Customer Service Team.

Main duties as a customer service advisor will include

To respond to incoming calls promptly
To receive and respond courteously and efficiently to all customer enquiries
To ensure that all targets are adhered to
To accurately record and enter data into computer systems
To ensure that product knowledge is kept updated
To be conversant with the terms of business of the company
To help and support customers in understanding terms, conditions and procedures
To ensure that all objectives are met
To deal with day-to-day customer queries
To undertake other associated duties in relation to the provision of customer requests
To record and resolve any customer issues, concerns or complaints reporting them, as appropriate, to management
To attend training courses and meetings as required
To undertake any other reasonable duties that may be required from time to time by your Team Leader

In return our client will offer a competitive salary and incentives.


Please apply by sending your CV to viv@adambutlerltd.co.uk quoting ref : AB243m
Skills Required: Mandarin For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
Location: Neston
Job Type: Permanent
Rate: £10K to £14K Per Year     Benefits: N/A
Start Date: ASAP     Duration: N/A
Contact: Vivienne Derricutt Contact E-mail: vivienned.15545.480@adambutlerltd.aplitrak.com
Contact Tel: 01244 530 043 Contact Fax: 01244 545 457
Reference: AB243m Added: 10-07-2008