| Advertiser: | Workforce Recruitment |
     |
|
| Job Title: | Team Manager (Call Centre) | ||
| Job Description: |
Call Centre Team Manager
An excellent opportunity to join a growing company, contributing your experience to ensure continued success. Due to continued expansion, our client wishes to recruit 2 Call Centre Team Managers with the following key attributes: - Good Leadership SKills (the ability to organise workflow and team members) - Advanced Communication skills to handle internal & external customer queries - Tact & Diplomacy, combined with excellent motivational skills - Experience of managing a team with coaching techniques. Experience of managing a team is essential - this may be in a team leader, supervisor or more senior capacity. You should be capable of working to and meeting team KPIs. You should come from a customer service background - office-based, call-centre or possibly retail management. The role will require you to lead by example, motivating and encouraging a call centre team to meet targets. You will have responsibility for ensuring the accurate handling of orders, calls, data inputting and complaint handling. You will work a 40 hour week (5 days out of 6 - Monday to Saturday) starting at 8am, 9am or 9:30am on a rotating basis. Performance-based increases are achievable each year. If you think this is you, please contact us asap! |
||
| Skills Required: | Manager Management Team Leader Supervisor Team Manager Call Centre Manager Customer Service Manager | For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise. | |
| Location: | Morecambe | ||
| Job Type: | Permanent | ||
| Rate: | £18K to £25K Per Year Benefits: N/A | ||
| Start Date: | asap Duration: N/A | ||
| Contact: | Dave Kershaw | Contact E-mail: | dave@workforcerecruitment.co.uk |
| Contact Tel: | 01254 268238 | Contact Fax: | 01254 268239 |
| Reference: | COFLMA180608 | Added: | 18-06-2008 |
