| Advertiser: | Hays Contact Centres |
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| Job Title: | Customer Relations Executive (Rxa) | ||
| Job Description: |
An exciting role is available in a call centre in Bradford, working for one of the UK's leading travel companies. You role will be a supportive role within the customer relations' team. You will be answering questions and queries via telephone, email and letter. You will be taking personal ownership for problems and using your initiative to resolve them. You will liaise with other departments, travel agents and external contacts to rectify the problems and make sure everything runs smoothly. You will be speaking to customers and also writing letters or emails to them, therefore an excellent grasp of English is required. This is a challenging role for a customer service expert who has demonstrative skills in this area.
Skills required: ·Proven customer service skills ·GCSE Maths & English grade C or above ·Excellent communications skills ·The ability to think on your feet ·PC literate Benefits include: ·Excellent city centre location ·Daytime hours ·Excellent starting salary ·Discounted holidays |
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| Skills Required: | Customer Relations Executive (Rxa) | For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise. | |
| Location: | Bradford | ||
| Job Type: | Permanent | ||
| Rate: | £13,500 Per Year Benefits: holiday discounts + benefits | ||
| Start Date: | ASAP Duration: | ||
| Contact: | Rosie Anderson | Contact E-mail: | RosieAnderson.62604.480@hayscontactcentres.aplitrak.com |
| Contact Tel: | 01132444858 | Contact Fax: | 0207 510 5002 |
| Reference: | 1121692 | Added: | 09-06-2008 |
